Refund Policy
Introduction
At QuickWhisper, we strive to offer the best service to our users. We understand, however, that there may be instances where users are not fully satisfied with our services. This Refund Policy outlines the circumstances under which QuickWhisper purchased via Gumroad may issue a refund.
Licenses
QuickWhisper operates on a perpetual license basis. The fees and terms for the license are available Gumroad and within the app.
Refund Requests
If you believe you qualify for a refund, don't hesitate to contact us at support@quickwhisper.app with your request if you purchased a license on Gumroad. All refund requests must include the reason for the refund request and the date of the transaction in question.
Eligibility for Refund
We evaluate refund requests on a case-by-case basis. Factors considered in evaluating a refund request can include the detailed reason for the refund request, the user's history with QuickWhisper, and the cost and time elapsed from the purchase. Please note that we cannot offer refunds due to user error, such as accidental purchases or misunderstandings about our app's functionality.
No Refunds after 30 Days
Please note that we cannot issue refunds for any reason for transactions that are more than 30 days old. We encourage you to evaluate our services during the first 30 days after purchase to ensure they meet your needs.
Processing Refunds
If your refund request is approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your payment provider.
Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our app and website. Your continued use of QuickWhisper after any changes to the Refund Policy have been posted constitutes your acceptance of the updated policy.